Tenant Interface and management
We, as a professional Real Estate Company, look for all the key points for Tenant Interface and Management
Good Tenant Management maximizes Cash Flow
Good tenants need to found and managed. Excellent tenants are the lifeblood of profitable rental property cash flow, yet poor quality tenants and poorly managed tenants can undermine your Return on Investment.Tenants are real people ruled by expectations, emotions and habits. Taking tenant management seriously is time well spent if you want to eliminate emergency costs and evictions, and have time to reduce all your other property management challenges.
As a Professional Real Estate management company, we focus on all the minutest details in our services and also we offer tips for Better Tenant Management
- Know your property and its value proposition (its condition to the tenant and maintenance needed)
- Consider services/amenities (e.g., smart/keyless door locks, free Wi-Fi, free storage space) which might help you sign great tenants at higher rent prices and to keep them under lease
- Know your ideal tenant in detail, what they need, prefer, wish for, and can afford
- Create channels and online tools for easy, open communication and keep your information, language and tone professional, conciliatory and courteous
- Do effective tenant screening using online services
- Conduct excellent renter interviewing
- Setup online rent payment and let the tenant pay whatever way they want
- Know fair housing laws in your city/state and convey a respect for the tenants’ rights
- Set up a tenant portal and accounts for tenants to store their lease documents
- Utilize online property management software to be more responsive to tenants and their maintenance and repair requests and their questions
- Stay on top of issues using your software, keeping maintenance contractors ready and informed so expensive rework and surprises don’t happen
- Use online property management software to avoid working with paper and excel spreadsheets and avoid the time waste of misplaced documents
- Write a clear, concise lease agreement
- Carry out a thorough inspection and walkthrough to ensure all apartment mechanical items are in good working condition and that it’s safe
- Have a plan for evicting a tenant who can’t or won’t pay their rent, or who becomes troublesome and damaging to your unit
- Conduct personal on boarding with the tenant and ensure they understand their duties and responsibilities as a respectful tenant in your unit
- Ask the tenant to carry landlord insurance if you’re able to cover their assets
- Be prepared to offer the right concession
- Reward your tenants for good behaviors such as reporting important mechanical issues, paying on time, and being a trouble free tenant by giving them movie tickets, gas card, and lotto tickets
- Be warm, personable, and empathize with the tenant and their experience and use that knowledge to make all your tenants happier.
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