Property maintenance is the application of safety checks, cleaning and repairs throughout residential buildings. Applying the increases the satisfaction of tenants and guests and thereby improves a company’s reputation. This finer reputation leads to higher retention of tenants and repeats business from visitors. Some forms of routine are used to maintain properties but most of it is reactive. Routine maintenance includes regular cleaning; building walkthroughs and HVAC filter replacements. Reactive maintenance includes repairs for drain clogs, appliance failures, and flooding.